The Customer Service Journal

Building Trusted Brands by Delivering Elevated Customer Service.

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Davis Copeland Consulting (DCC) is a Canadian boutique company specializing in brand value engineering and business development solutions. Our mission is to help our clients transform their businesses through superior customer experience. DCC will achieve this by aligning brand values and delivering them consistently to customers. We aim to help our clients generate the kind of experiences that will propel their brands beyond brand recognition and brand acceptance to become a brand of choice.